United Kingdom

Paramedics “go in crowds” as ambulance calls almost double | Emergency medical Service

The number of ambulance calls in England has almost doubled since 2010, with warnings of record pressure on the NHS seeing A&E patients stranded in corridors and many paramedics leaving work.

Ambulance calls have increased 10 times over the number of ambulance workers, according to a new analysis of NHS data. The figures blame an increase in the number of people seeking emergency care, GPs unable to cope with the demand, and cuts in preventive care.

An analysis by the GMB union found that there were 7.9 million calls in 2010-11. By 2021-22, however, their number has grown to 14 million, an increase of 77%. During the same period, the number of workers in ambulances increased by only 7%, which puts more pressure on staff.

While the figures represent all ambulance calls, some of which remain unanswered and do not lead to the dispatch of a vehicle, they reveal the growing pressure that claims that patient safety is at risk of waiting time for an ambulance. In the last year, there has been a significant increase in the number of the most serious incidents reported by paramedics in England.

Ambulance workers will hold a demonstration Sunday outside GMB’s annual congress, which begins in Harrogate. There have been repeated warnings that redundancies in social care are also having an adverse effect, with emergency services often dealing with patients in crisis.

The average response time to serious ambulance calls was 51 minutes in April 2022, compared to 20 minutes a year earlier. GMB, meanwhile, said more than 1,000 ambulance workers have left since 2018 in search of a better work-life balance, better pay or early retirement.

Paul, a paramedic and deputy secretary of the GMB branch, said he had recently seen a crew waiting nearly 10 hours between arriving at the hospital and transferring a patient to hospital. “They arrived at the hospital at 8:31 p.m.,” he said. “After that, they left the hospital at 05.48 in the morning. The effect of lack of resources affects the ambulance.

“We also see people becoming aggressive towards the ambulance team because they have waited for hours and hours in an ambulance.

“We used to have a crew we called ‘lifelong’ – you join and stay there for the rest of your life while you retire. But now we see people working for two or three years and then going to a better job – maybe in the practice of a general practitioner or becoming university professors. No nights, no weekends; you are in a pleasant, clean environment. ”

This comes after a nurse was filmed warning patients in a crowded emergency room that they could wait until 1pm to see a doctor.

Rachel Harrison, a national employee of GMB, said ambulance workers had faced “more than a decade of redundancies”. She said: “No wonder they are leaving en masse while the service itself is on the verge of collapse. The explosion in demand is due to the brutal cuts in basic services since 2010.

“Reductions in preventive and community care are leading to greater demand for emergency services, including in the field of mental health. This means that patients enter the system later and with more complex symptoms. Some people also used hospital care less during the pandemic and did not receive basic treatment, and this has led to significantly delayed demand, which is falling on ambulance workers.

“Our members face incredible stress and even abuse as they do their best to provide care and save lives. We need urgent investment in health services and services, otherwise we risk an unprecedented crisis.

A spokesman for the Ministry of Health and Social Welfare said they had realized that staff were under pressure and that ambulance staff were on the cusp. “Response times are influenced by various factors, so we use a holistic systematic approach,” they said.

“The National Health Service has provided £ 150 million in additional systemic funding to address the pressure on ambulance services, and we are catching up with Covid by setting up surgical centers and community diagnostic centers – more than 90 of which have already opened and delivered more than 1 million. additional checks.

“NHS staff received a 3% salary increase last year, increasing nurses’ salaries by an average of around £ 1,000 despite a public sector wage freeze, and this year we are giving NHS workers another salary increase.