United Kingdom

EasyJet causes chaos in half-time travel as 200 Gatwick flights are canceled | easyJet

Passengers hoping to enjoy a half-semester escape continue to be affected by the canceled flights, as drivers have been warned to expect major delays on major roads.

Passengers stranded in Gatwick have expressed anger after easyJet canceled more than 200 flights from the airport in a short time during one of the busiest travel times of the year. Tui also refused a number of flights.

The airport and the airlines seem to blame each other for the cancellation.

On Monday, Gatwick insisted that “there are no significant queues for registration, security or immigration.”

However, stranded passenger Amanda Ferguson said the scene at the airport on Monday morning was “crazy” after her and her boyfriend’s flight to Belfast was canceled on Sunday.

The couple, who are traveling to London to see Abba’s concert on Friday, have been forced to return home via Glasgow.

Ferguson, a Belfast-based television operator, said: “We had to be at the airport yesterday for a seven-hour flight. When we tried to scan our boarding passes, we were told that the flight had been canceled.

Speaking to the Guardian, she said: “The girl at the check-in desk was obviously quite exhausted because people were mourning her all day. Another exhausted staff member handed out a two-page document on what to do next.

Ferguson and her partner were originally offered a hotel room in Southend, 90 minutes away. They only got a room near the airport when they contacted the airline by phone after waiting an hour, she said.

Speaking from Glasgow Airport after a flight at 5 a.m. Monday morning, Ferguson described the experience as “testing.”

She added: “Some people did lose it at the airport and the faces of the poor staff could be seen. It wasn’t their fault. My patience is running low. I just want to go home and go to bed. “

At least 32 Gatwick flights were canceled Monday, including some with just an hour’s notice.

Alan Black of Havant, Hampshire, was stranded at Gatwick on Monday morning after his easyJet flight from a family wedding in Seville was canceled.

He tweeted that easyJet staff blamed the Gatwick baggage shortage for the cancellation and said the company had treated passengers “very badly”.

Camille, a student from Cannes in northern France, is trying to get compensation after her easyJet flight was canceled on Sunday night. She tweeted that no reason was given for the cancellation and that the airline blamed Gatwick for the problem.

Gatwick Airport told her that the airlines decided to cancel the flights, not the airport. You will have to return to your airline.

EasyJet’s Twitter feed redirects dozens of blocked Gatwick passengers to the Interruption Aid Center’s website.

An easyJet spokesman said: “We have decided to cancel about 24 Gatwick flights a day between May 28 and June 6.

“We are very sorry for the late notification of some of these cancellations and the inconvenience caused to customers booked for these flights, but we believe that this is necessary to provide reliable services during this busy period. Customers shall be informed and given the opportunity to book their flight or receive a refund and may apply for compensation in accordance with the regulations. “

They added: “Separately last night [Sunday] in Gatwick, like other airlines operating in Gatwick, our flight program was affected by the air traffic control restrictions in force at the airport. The preliminary cancellations at Gatwick today, which were already made last week, have nothing to do with it.

A troubled Tui ticket holder, Mark Plawright, tweeted that he felt “disappointed” with the company after being stuck in Gatwick all day on Sunday. Tui apologized for the interruption, blaming “various operational reasons and an extremely busy weekend of scheduled flights.”

A spokesman for Gatwick Airport said: “We saw a security queue this morning, but it quickly dissipated.” He referred easy cancellation to easyJet.

Meanwhile, drivers have been warned to prepare for long delays on popular routes, with 19.5 million trips planned during the platinum anniversary holiday weekend.

A RAC survey of 1,460 drivers suggests Friday will probably be the busiest day on the road, as day trips are combined with families returning home from half-semester breaks.

RAC spokesman Rod Dennis said: “The fact that the bank holiday coincides with the end of the semi-secret term in many places has the potential to put additional pressure on the road network, so careful travel planning is important to overcome the most the worst of every queue. ”

Network Rail usually performs extensive engineering work during public holidays, but almost all major lines will remain open during the anniversary celebrations.

CEO Andrew Haynes said: “We are really happy to say that all routes to London’s main train stations will be open during the Queen’s platinum jubilee holiday weekend.

“We know the demand will be high as people travel to the capital to celebrate this special occasion, and the staff at our station will be available to greet passengers and help them with their travels.”