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By Steve Baker
Published June 7, 2022 at 11:09 p.m.
I live at Toronto Pearson International Airport. The worst place on earth. it smells so bad to me. pic.twitter.com/PfdnHcO7Ad
– Ryan Whitney (@ ryanwhitney6) June 6, 2022
Frustrated and angry at the long delays at Pearson Airport in Mississauga, the former NHL player rushed to social media, saying that traveling through the airport was one of the worst experiences of his life.
“Pearson Airport is hell on earth. “Worst of the worst,” wrote American-born Ryan Whitney, whose 12-year NHL career included a stay with the Pittsburgh Penguins and the Edmonton Oilers.
Whitney’s comments on Twitter were “liked” by 22,000 people and retweeted 4,500 times.
Documenting his experience, which began on Sunday and continued yesterday (June 6th), Whitney said he had to wait seven hours to clear customs, and was then greeted with long conversations, rescheduled flights and poor communication. tried to get home to Boston via Air Canada.
Whitney’s experience reflects the concerns of thousands of passengers who have passed through Pearson in recent months. Complaints range from being forced to wait in planes for hours after landing, long queues to go through COVID customs and health checks, inability to find luggage and canceled flights.
This is “the worst place on earth,” he said.
Pearson Airport is hell on earth. The worst of the worst. This is a customs line for re-entry into Canada after I passed through US customs 7 hours ago. pic.twitter.com/xoH7fnbvQz
– Ryan Whitney (@ ryanwhitney6) June 6, 2022
A statement issued by Air Canada said that long processing times and other restrictions had led to flight delays and, in some cases, cancellations, which affected passenger service.
“These factors, together with a problem with the airport’s baggage system on Sunday, are the reason why Mr Whitney’s original flight was canceled,” the statement said. “We regret the inconvenience this problem causes to some customers, as we are working hard with our third-party partners to improve the situation as quickly as possible.”
However, the reasons for the delays do not resonate much for those who have had similar problems at Pearson, as dozens have used the opportunity to express their own complaints about the airport.
Last week, Canada’s Transport Minister Omar Algabra said the airport was working to increase airport staff to deal with delays, but he said increased passenger traffic had also contributed to Pearson’s problems.
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