- Virgin Media hit with record £28million Ofcom fine after making it harder for customers to cancel contracts GB News
- Virgin Media fined after hanging up on customers trying to cancel contracts BBC
- Virgin Media fined record £28m for stopping customers cancelling contracts The Guardian
- Virgin Media fined £28m for blocking customers from cancelling broadband contracts The Telegraph
- Virgin Media fined £28 million over ‘deliberately dropping calls’ and putting people on hold ‘for no reason’ when they tried to cancel Money Saving Expert
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