Deer Party, left stranded at Edinburgh Airport after being told on a canceled flight that they would have to wait two days for their next departure home.
Matt Jopling, 36, spent the weekend in the capital with eight friends, enjoying paintball and a ghost tour.
The group has suffered a series of travel disasters that have already delayed their arrival in Edinburgh for the trip.
And when they arrived at the city’s airport to leave, they found that their return flight was initially delayed and then canceled.
Unable to wait two days due to work commitments, the friends were forced to pay £ 160 for a train to Bristol.
Matt from Swansea told how they arrived at Edinburgh Airport to find that their flight at 9.30 pm on Sunday, June 6, was initially delayed until 11.30 pm.
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The bar manager said it was postponed again until 12:10 pm before it was canceled.
Matt Jopping
EasyJet accommodated the boys in a hotel for one night, but informed them that there would be no flights until Tuesday, so they had to arrange another route home.
After a night at the hotel and eager to return to Bristol, the group reluctantly decided to catch a train back.
Speaking to Edinburgh Live, Matt said: “Eight other friends and I planned to fly from Bristol to Edinburgh on Thursday and then back on Sunday.
“We were delayed by ten hours on Thursday, flying from Bristol, after the flight was canceled at 11:30 while we were sitting in the departure lounge.
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“As it was a jubilee weekend, as you can imagine, the airport was crowded with holidaymakers, but after a long wait, we finally reached Glasgow.
“I will add that the captain of this flight apologized for the delay due to” no staff on the ground. ” We were told that there were no flights available to Edinburgh and that if we flew to Glasgow, easyJet staff would arrange transport to Edinburgh.
“We made our way to Glasgow and headed straight to the easyJet counter, only to find that there were no staff in the building.
“The airport manager informs us that there will be no staff just to catch a taxi and take it back through the easyJet website.”
When the group finally reached the capital, they had a fantastic weekend visiting Edinburgh Castle and other sights before preparing to travel home on Sunday.
The Welsh boys were on deer.
Although their initial flight was delayed, they still headed to the airport, expecting to return home that evening.
Matt explained: “After a great weekend in Edinburgh, we had updates to the app that informed us that our flight at 21:30 was postponed until 23:30 on Sunday night.
“We hesitantly headed to Edinburgh Airport, checked in and waited for our flight.
“After that we were informed, the flight would be delayed until 00:10 in the morning, so we waited and waited, just before 11 pm we were told that the flight was canceled.
“We were told to go to the easyJet counter, where a staff member would line us up.
“The staff there looked exhausted and frustrated, with one officer shouting, ‘I want to go home, you want to go home, let’s settle this in a civilized way,’ to two armed policemen.
He added: “We have been told that all flights on Monday have been canceled, but we can get one on Tuesday and if we want to return another way, easyJet will reimburse us. That was a lie.
“We were accommodated in a hotel in Edinburgh and reluctantly as a group we decided to catch a train home at 6 am on Monday.”
The holidaymakers eventually returned to Bristol, but were disappointed by the stressful experience.
Matt said: “EasyJet has to be one of the worst customer service providers, we get advice from an employee and then we get emails from other staff members saying the flights are available the next day, but they weren’t. . ”
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An easyJet spokesman said: “We are very sorry that the EZY432 flight from Edinburgh to Bristol was canceled on 5 June.
“We notified customers directly of their options for recharging or refunding and provided hotel accommodation and food where needed.
“However, we fully understand the interference that this will cause in their plans and we are very sorry about that.
“Our team will get in touch … to apologize for their experience and process all due costs.”
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